Visions Espresso Service has led the industry selling and servicing commercial espresso and coffee equipment for over 30 years. We offer full cafe support from concept to consulting to ongoing equipment preventive maintenance and emergency repair. We have an extensive wholesale program, a coffee education and training program and a full service department for both in-shop and field service equipment repair. We are a great team of coffee industry professionals who are passionate about supporting the coffee industry all from our SODO office.
Visions Espresso Service is a family owned and oriented company. Visions Espresso Service offers employees paid sick leave, paid vacation, 50% contribution to company health insurance plan and company matched (up to 3%) retirement savings plan.
Current Positions Available:
Espresso Machine Field Service Technician
A Field Service Technician troubleshoots and repairs espresso machines, brewers, grinder and water filtration units in our shop or in the field at customer's restaurants, cafes or homes.
Some of the brands of coffee equipment we support are La Marzocco, Nuova Simonelli, Modbar, Mavam, Rancilio, Unic, Synesso, Slayer, Marco, Franke, Schaerer, WMF, Egro, Eversys, Concordia, La San Marco, Cimbali, Faema, La Spaziale, Pasquini, Mazzer, Mahlkonig, Ditting, Anfim, Bunn, Wilbur Curtis, Fetco, Mavea, & Everpure.
Coffee equipment experience on the brands listed above is preferred, but candidates with comparable skills from other industries can make great candidates. Plumbing, HVAC, automotive, or motorcycle repair experience translates well into specialty coffee equipment repair. We offer one on one tech training with our technicians and service manager as well as scheduled manufacturer's training.
Key desired attributes include:
Mechanical aptitude, troubleshooting skills and attention to detail
Appreciation of coffee and espresso
Solution-oriented approach to troubleshooting and repair
Attention to detail
Grace under pressure
Ability to work both independently and as part of a team
Responsibilities of the position include:
Excellent customer service skills with professional demeanor, appearance & positive attitude
Repair and installation of espresso machines, grinders, brewers & water filtration
Driving throughout WA in a company service vehicle
Maintaining company supplied parts inventory
Following the daily service schedule as set by the dispatcher
Communicating effectively with our team to facilitate accurate customer service and billing
Communicating through a paperless dispatching program and cloud based inventory system- computer (smart phone and ipad skills needed)
Technician's must provide their own tools and maintain a flexible schedule to accommodate our customers' equipment emergencies.
This is full-time hourly position. Hours are 8am to 4:30pm Monday thru Friday. Scheduling flexibility is required as occasional daily overtime is needed as business dictates. One week on-call rotation (once per month with paid on-call bonus) is required. Hourly rate for this role is $18 -$25 per hour depending on experience, plus regular overtime potential, monthly on-call bonus and daily incentive for completed service calls. Average yearly earnings for techs is between $45k and $65k.
To apply for an interview, please email your resume and with a brief summary of what makes you the best fit for the position in the body of your email to email@example.com.
Warehouse Shipping and Receiving Associate- Scope of Position
In this position you will support our online retail and wholesale business by pulling, packing and shipping orders. You will be part of our small warehouse team and will be supported by the Shipping Manager for your daily work.
You will also receive, count, verify and stock incoming inventory.
Order to be shipped or items to be received vary in size from small box shipments to multiple pallets at a time.
Orders are shipped to and inventory is received from both domestic and international locations.
Occasional local pick ups or drop offs are required in a company van.
Tools you will use in the position include a pallet jack, forklift, tape measure, scale, tape gun and a computer to accomplish most tasks.
Keep warehouse and workstation neat, clean and organized.
Required Essential Job Skills/Experience:
Must enjoy working both independently and as part of a team.
Must be detailed oriented.
Must have excellent team communication skills.
Able to lift up to 50 pounds individually or up to 200 lbs as part of a team.
Able to read, write, understand and communicate in English.
Must have good basic math skills including addition, subtraction, multiplication and division.
Must have strong clerical skills.
Must have a minimum of one year of warehouse experience in shipping or receiving.
This position is part to full time, 30 to 40 hours per week. Hours of the position are 8:30am to 5pm with a 30 minute unpaid break for lunch and two paid ten minute breaks per day.
Desired Job Skills/Experience:
Experience shipping pallets internationally with familiarity with HTS codes and preparing commercial invoices is a big plus!
Forklift experience is preferred, but not required.
This position requires continual handling of various weights throughout the course of the day as inventory and orders vary. Standing and walking up to 8 hours per day are the inherent features of this work when packing/shipping orders or receiving merchandise. Ascending or descending stairs while carrying boxes of product up to 50 lbs may be required on occasion. Some intermittent sitting may occur when operating the forklift or operating a computer to process shipments or paperwork.
Please email your resume to firstname.lastname@example.org and include in your cover letter how your specific experience or skills could contribute to our team. How would joining the Visions team help you fulfill your professional goals?
Visions Espresso Service is a family owned and oriented company. We offer a supportive work environment, 50% contributions to a company health, dental and optical insurance, participation in a 401k plan and paid time off. We offer an employee discount on merchandise and all the specialty coffee you can drink prepared in a world class training center on top of line equipment everyday.